Last Updated: 9 December, 2024
Enigmatik Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Statement. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, www.enigmatik.com (“Website”).
If you have any questions about this Privacy Statement, please contact us at privacy@enigmatik.com.
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly
- Contact Forms: Name, email address, phone number, and any information you voluntarily provide when you contact us via our forms.
- Newsletter Sign-Up Form: Email address.
b. Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Time zone settings
- Operating system and platform
- Pages visited, time spent, and other website usage data.
We collect this information using cookies and similar technologies. Please see our Cookie Policy for more details.
c. Payment Information
If you purchase services through our Website, we collect payment details via our third-party payment processor, Stripe. We do not store your payment card details. Please review Stripe’s Privacy Policy for more information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To process payments for purchases made on our Website.
- To respond to inquiries and provide customer support.
- To send newsletters and marketing communications (if you opt-in).
- To analyze Website usage and improve functionality.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our business, such as payment processors (e.g., Stripe).
- Legal Obligations: If required by law or to protect the rights, property, or safety of Enigmatik Ltd, our customers, or others.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. For more details, please refer to our Cookie Policy.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access your personal data and request a copy of it.
- Correct or update inaccurate information.
- Request the deletion of your data.
- Object to the processing of your data for marketing purposes.
- Withdraw consent at any time where processing is based on your consent.
To exercise your rights, please contact us at privacy@enigmatik.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
As a UK-based company, your personal data is processed within the UK. If data is transferred internationally, we ensure appropriate safeguards are in place to protect your data.
10. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Please review this page periodically.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Statement, please contact us at:
Enigmatik Ltd
85 Great Portland Street, First Floor
London, England, W1W 7LT
Email: privacy@enigmatik.com
Phone: +44 20 4513 6303
By using our Website, you consent to this Privacy Statement.
